FREQUENTLY ASKED QUESTIONS
What are the conditions of use?
YOU are assuming all responsibility for the legality of a specific item when you purchase it.
By purchasing through this system you agree to follow all manufacturer safety instructions and to only use the firearms in a safe manner in an approved area for a legal purpose.
YOU are responsible for checking all local laws before ordering or using an item from Fat Boy Tactical LLC or any manufacturer whose product is sold here.
YOU are responsible for complying with all firearms laws in your area.
YOU must notify us immediately should you have any concerns about the legality of any product you have ordered.
YOU are responsible for payment for all orders placed through this online system. If you are not sure if you want something – do not order it.
YOU must be of legal age to own any items you order.
YOU must be at least 18 years of age to purchase ANY item from Fat Boy Tactical LLC. Fat Boy Tactical LLC may request a copy of your state identification before shipping your order. YOU must provide a valid contact phone number with any order placed. Fat Boy Tactical LLC may contact you at the provided phone number before processing any order.
What is your cancellation and order change policy?
We invest time and money to prepare every order that is placed on our site, even before the order ships. After you have placed your order online you will be charged 10% Cancellation/Change fee if you decide to cancel the order or substitute products. You will not be charged any additional fee for adding items to an existing order. By placing an order online you agree to pay this 10% Cancellation/Change fee should you cancel or change your order. Our business is not set up to change orders easily. We apologize for having to implement these changes, but it is necessary in order to keep our prices low for our customers.
What is your online & inventory policy?
Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item’s description may contain a typographical error. We do not guarantee that titles, descriptions or pictures on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer’s credit card or we will return the money.
By visiting Fat Boy Tactical LLC, you agree that the laws of the state of Oklahoma, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Fat Boy Tactical LLC.
What is your shipping & return policy?
All orders require a signature for delivery.
Fat Boy Tactical LLC will transfer ownership of any firearm ONLY to individuals or agencies in possession of a valid Federal Firearms License (FFL). This means we cannot ship directly to you (unless you have an FFL).
It is your responsibility to ensure that a firearm is legal to own in your state. It is your responsibility to complete all required paperwork when you pick up your purchase from your local dealer. It is your responsibility to contact the FFL dealer. Be aware that it is customary for your local dealer to charge a transaction fee at the time you pick up your purchase.
ALL RETURNS MUST BE PRE-AUTHORIZED FAILURE TO GET A RETURN AUTHORIZATION NUMBER MAY DELAY PROCESSING YOUR RETURN
Return Policy (within 30 days of purchase) · An invoice is required for all returns, refunds or exchanges. · All returns for credit will be refunded in the same manner as initial payment. (there is a 10 day waiting period for payments made by check before a refund will be given) · Items returned in NEW condition, uninstalled, unused and in original packaging will receive a credit of the purchase price minus 15% · Items that have been opened, installed or used and have the original undamaged packaging will be assessed a 15% restock fee. · Items that have been opened, installed or used and DO NOT have the original packaging, or the packaging is damaged will be subject to a 25% restock fee.
· We do not take returns on firearms. You must return them to the manufacturer.
· No Refund or exchange beyond 30 days of purchase!
NO RETURNS, REFUNDS OR EXCHANGES ON THE FOLLOWING
· Firearms or any serialized parts. They must be returned to the manufacturer.
· Customer damaged items, or items that have extensive use.
· Items modified by the customer / gunsmith / or other person.
· Items sold “as is”, blems, and closeouts.
· Closeout items are warranted through the manufacturer only.
· NO REFUNDS GIVEN ON ORIGINAL SHIPPING CHARGES.
Where do you ship?
We only ship to the United States of America.
Contact Us By Phone:
Tuesday – Friday: 11am – 7pm / Saturday: 10am – 4pm
12609 S. Memorial Dr., Bixby, OK. 74008